Collection: Shipping Policy

Water ATL Shipping Policy

At Water ATL, we strive to ensure your jewelry reaches you promptly and securely. Please review our shipping policy below for a seamless shopping experience:

Order Processing:
- Upon placing your order, please allow 2-5 business days for processing.
- Express orders are prioritized for same-day processing to expedite delivery.
- You will receive an email confirmation once your order is processed and ready for shipment.

Shipping Times:
- Domestic Orders (United States): Expect delivery within 3-5 business days after processing.
- International Orders: Please allow up to 30 days for delivery after processing.
- Note: We cannot be held responsible for lost packages.

Tracking Your Order:
- A shipment confirmation email containing your tracking number will be sent once your order is shipped.
- If you do not receive your tracking number, please contact us immediately for assistance.

Changing Shipping Address:
- Please ensure your shipping address is accurate at the time of purchase, as we are unable to modify addresses once orders are placed.

Shipping Costs:
- Shipping costs vary depending on location and shipping method selected during checkout.
- Express shipping options may incur additional fees.

Customs and Duties:
- International orders may be subject to customs fees and import duties, which are the responsibility of the recipient.
- We recommend contacting your local customs office for more information before placing an order.

Returns Due to Non-Delivery:
- If your order is returned to us due to non-delivery (e.g., incorrect address provided), a reshipping fee may apply.

Contact Us:
- For any questions or concerns regarding shipping, feel free to reach out to our customer support team at support@wateratl.co. We're here to assist you every step of the way!

Thank you for choosing Water ATL for your jewelry needs. We appreciate your trust and look forward to serving you!